SC Department of Consumer Affairs

About

Established in 1974 by the Consumer Protection Code (Code), Sections 37-1-101 et seq., the South Carolina Department of Consumer Affairs (SCDCA or Department) is the state consumer protection agency.  From its inception until May 19, 2026, the Department was governed by the Commission on Consumer Affairs. On that date, Governor McMaster signed a law that dissolved the Commission and placed the Department within the Governor’s cabinet. 

SCDCA is the administrator and enforcer of the Code, as well as other regulatory statutes outside the Code. In this capacity, the Department helps to formulate and modify consumer laws, policies and regulations; regulates the consumer credit marketplace; resolves complaints arising out of the production, promotion or sale of consumer goods or services in South Carolina, whether or not credit is involved; and promotes a healthy competitive business climate with mutual confidence between buyers and sellers.

Overall, the agency protects consumers while giving due regard to those businesses acting in a fair and honest manner. The Department accomplishes its mission by: 1.) acting as an effective regulator, 2.) providing complaint mediation services that are unmatched at both state and federal levels,  3.) saving millions for both consumers and small businesses through insurance and utility rate filing intervention, 4.) serving as an educational portal for consumers and businesses alike, and 5) informing the public on effective ways of preventing and mitigating identity theft situations.